When to request a book
If you find a book in our catalogue with the location given as ‘Heythrop Mount Street', it is 'Available' to be borrowed from our reading room (the only other location description for books on-site is 'Heythrop New Acquisitions'). If a book’s location is marked as either
Heythrop Deepstore [up to 2 working days]
Heythrop Crown [up to 2 working days]
this means that the book needs to be requested from an off-site store.
Requesting books from off-site stores
In the catalogue, please click on the request option.
Please note that when requesting books from the off-site storage facility, every request defaults to being delivered to Senate House Library. However, Heythrop Library staff will check each request, and manually process them according to the requester’s home library. The following video illustrates this process: https://drive.google.com/file/d/1k7F2pvIDSaPs9VxeAXWkfp5YD9w-ipt5/view .
Such requests can take up to 2 working days to be delivered. Since 1 July 2023 the normal delivery days are Mondays, Wednesday and Fridays
Requests get processed 3 times per week:
If a request is placed before 2pm on a
Tuesday -> the book(s) will be delivered on Wednesday
Thursday -> the book(s) will be delivered on Friday
Friday -> the book(s) will be delivered on Monday
Please always wait for the email confirming that the book(s) has/have arrived.